We kindly accept returns on general sized items. Our refund and returns policy lasts 10 days from the original purchase date. If 10 days have passed since your original purchase date, we can’t offer you a full refund or exchange.
Unfortunately, we do not offer returns or exchanges for commissions, custom pieces or accessories.
To be eligible for an exchange or return, your general sized item must be in original condition that you received it. It must also include the original tag attached. The item should not show any signs of wear.
Unfortunately, we do not provide return postage at this time. You will be responsible for paying your own shipping costs for returning your item.
Once a return is received and inspected, we will send you an email to notify you that we have received your return item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed the same day. We do not refund original shipping costs, your refund will only include the original amount paid for your item and any applicable sales tax.
If your item arrives defective or damaged, we will send you a replacement at no extra charge. Please send us an email about the defective item within 3 days of receiving it and provide photos of the damage in your initial email.
Please contact us for any other questions that you may have related to returns and refunds. Refer to our contact page and fill out the contact form, we will typically respond within 24 hours.